Heather Chui's E- Portfolio

Drug Distribution

Objectives for Drug Distribution Rotation

1. The resident will carry out the following functions involved in medication order review:

  1. Receiving medication orders
  2. Prioritizing medications orders including procedure for stat orders.
  3. Assessing for the 5 R’s – right drug, right dose, right patient, right schedule and right formulation.
  4. Assessing for renal dose adjustment, drug allergies, duplications and interactions.
  5. Entering medication orders
  6. Verifying medication orders
  7. Filling medication orders
  8. Common problem-solving scenarios such as non-formulary requests, patient’s own orders, therapeutic substitutions, missing dose requests and order clarification.

Documentation of the following activities will be evidenced in procedural logs on One45.com:

1. Non-formulary orders clarification- x 3

2. Patient’s Own Medication x 3

3.   Therapeutic Substitution x 2

4.   ADR/allergy clarification x 3

5.   Medication Incident reporting x 2

6.   “Problem Order” clarification x 5


2. The resident will become familiar with concepts of wardstock management by conducting one medication storage room audit with a nursing representative and reflecting on what they learned.

– I completed four medication storage audits at VGH. I learned about the different types of med carts used to store ward stock as well as patient specific medications.  This was interesting as I am more familiar with Acudose system that  most of the wards use at RJH.  Some of the nurses also explained to their narcotic control procedures and it was a relief to know that nurses are strict about the use of narcotics as well!

3. The resident will become familiar with narcotic control policies and procedures by delivering narcotics to a patient care ward under the direction of a technician.

4. The resident will spend one half day in inventory control and observe the advantages and disadvantages of centralized inventory control. These concepts will be discussed and summarized in a discussion session with the preceptor and can be included in their learning portfolio.


5. The resident will compare and contrast an automated dispensing system and a manual wardstock system by participating in a top-up of the Accudose system and participating in a manual top-up of wardstock on a patient care ward. The resident will formulate 3 advantages and disadvantages of each system. These concepts will be discussed and summarized in discussion with preceptor and can be included in their learning portfolio.

AcuDose Wardstock

Advantages
–    Safer for patients → smaller chance of medication error compared to manual wardstock
–    Automated → easier for pharmacy to top-up cabinets (technician can automatically scan the bar codes in        the med carousel)
–    Easier for pharmacy to keep track of stock and less potential for “stashes” to develop on the ward

Disadvantages
–    More expensive than manual ward stock
–    Requires more training for pharmacy and nursing staff
–    Potential for technical difficulties/malfunctions (ie. power outage, passwords not working, discrepancies), which may delay medication administration.
–    Requires daily “top up” from pharmacy
–    Only one nurse can access AcuDose at a time.

Manual Wardstock

Advantages
–    Cheaper than purchasing AcuDose machines
–    Less training involved for pharmacy and nursing stuff
–    No potential for technical difficulties/malfunctions (as with AcuDose)
–    Does not require pharmacy to top up every day

Disadvantages
–    Less safe for patients→ more potential for medication errors
–    Harder for pharmacy to keep track of stock and more potential for “stashes” to develop on the ward
–    Must have large inventory quantities for since there is only a weekly top up.
–    Technician must physically check inventory on the ward, return to pharmacy to pick ward stock, then return to ward to restock.


6. The resident will become familiar with nursing administration procedures at each site by observing nursing staff administer medications to patients for at least 2 medications times and documenting the following:

1) Medication Administration Record-how it is produced; how changes are made; how meds are signed of

– the cMAR prints each night around 7pm
– if there is a new order, the unit clerk or nurse will add the order to the cMAR by writing it in or cross off any medications which might have been changed or discontinued
– The nurse initials the cMAR after she gives the medications to each patient. Medications are given one patient at a time to avoid confusion/medication errors.

2)  Medication cart
– Each patient has their own drawer in their med cart which stores medications sent from pharmacy.
– The med cart is locked and a numeric code must be used to unlock it.

3) Access to wardstock
– Nurses use the AcuDose to access wardstock
– They each have their own password and are responsible for keeping up with proper inventory counts

4) Procedure for missing doses.
– A communication memo is sent to pharmacy and sometimes a phone call to pharmacy also occurs.

5) Procedure for refilling medications.
– A communication memo is sent to pharmacy and sometimes a phone call to pharmacy also occurs.

6) Night-time access to drugs.
– The nurse fills out a nightcupboard request form, stamps the patient’s bradma and writes the corresponding number(s) of the medication(s). The porter is called and retrieves the medication from the nightcupboard.

7. The resident will formulate a Medication Flow Chart for unit dose and traditional dose distribution system starting with the time that the order is written, documenting each step along the way, and finishing when the patient receives the medication. This flow chart should include process for initial doses, and refilled doses. The resident is to note potential for error at each step, and possible solutions/procedures to avoid errors.

See chart attached → flowchart

Notes: Objectives higlighted in green are objectives that I have received credit for prior learning based on my experience as a grade I pharmacist at RJH.

Reflections

June 26th: VGH and Aberdeen

I spent part of my morning at VGH getting an overview of their dispensary. My main purpose was to compare and constrast a unit dose system (RJH) vs a traditional dose system (VGH).  VGH batches every 7 days (or every 3 or 4 days for some wards). I noticed two major issues with this. 1) There is a lot of medication wastage occurs as orders often get discontinued before 7 days are used up and if they aren’t unit dose packed the medications are disposed of.   2) The chance of a picking error increases also with traditional dose systems.

I spent the other part of my day at Aberdeen Hospital which is a LTC/rehab facility. There are so many differences compared to acute care sites. The majority of the medications are blister packed and the set up is quite different as the pharmacists do all the order entry and the technicians do the filling. Meds are sent up in blister packs with 35 tablets/capsules per pack. MARs print once a month only (versus q24h at RJH). The pharmacists also do some clinical work at different LTC sites and do medication reviews with patients and their family members.

Overall, it was interesting to see how different sites are run as I have only worked at RJH.

July 17th – Distribution Rotation Wrap-Up!

I spent most of this week working on a project for Sherry Lalli. I basically had the task of sorting through the “special delivery forms” that RJH pharmacy uses when a medication is requested to be “ASAP”. I ended up counting almost 1500 slips and the information I managed to extract include following:

  • The majority of the requests we get are for antibiotics, anti-hypertensives and medications related to electrolyte imbalances (potassium chloride, potassium phosphate, magnesium).
  • 15% of the requests, in my opinion, were not an appropriate use of a porter’s time or pharmacy’s resources. Examples of these drugs include calcium, multivitamins, thiamine, vitamin B12, calcitonin nasal sprays, Risperidal Consta, Bradasol lozenges, levothyroxine, and creams.
  • There were a couple of medications which could be considered for addition to AcuDose/ward stock based on the number of requests we got → gabapentin and gliclazide.

Overall, it was cumbersome to count all the slips but I hope the work I did can be used to educate nurses about which medications truly need to be given right away versus which ones can be given later. This is also an opportunity for pharmacy staff to ask if the medication(s) can be placed on the next run.

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